Church World Service

Resettlement Program Officer

ID
2026-4137
Category
Programs - Direct Client Services
Position Type
Regular
Location : Location
US-FL-Miami
Location
Miami
Telecommute
No
Work Arrangement
Onsite
Base Salary Minimum
USD $60,800.00/Yr.
Base Salary Maximum
USD $76,000.00/Yr.

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

 

The incumbent is responsible for all areas related to the Placement/Resettlement (R&P) and Matching Grant (MG) programs for the CWS/IRP South Florida Offices, which includes offices in Miami-Dade, Broward, Palm Beach Counties. This position is accountable for managing all aspects of these programs as dictated by their corresponding cooperative agreement and guidelines. 

Responsibilities

 

• Coordinate and manage all aspects of the R & P and MG Programs including case management; assurances; pre-arrival assessments; post arrival cultural orientation distribution and tracking of cash assistance; tracking volunteer, sponsor in-kind donations and flex fund; and job development and related follow-up.

• Works closely with the South Florida Director and Manager of Accounting in preparing program budgets and reviewing monthly program expenses. Meet monthly with the South Florida Director to review program needs and successes.

• Responsible for reviewing program expenses to ensure programs operate within budgetary restraints and makes suggestions for budget revisions and hiring as appropriate.

• Incumbent is responsible for coordinating program services with the various CWS South Florida offices, which include the Miami-Dade, Broward, and Palm Beach County offices.

• Responsible for the oversite of the Central American Minors (CAM) program for CWS South Florida.

• Performs outreach in the community, which includes but is not limited to radio and television to ensure program goals are met.

• Ensure all program forms are up to date and in compliance with CWS/IRP, ORR and PRM.

• Holds regular staff meetings to discuss program developments, current problems, and program updates and guidelines.

• Provide training to program staff to ensuring that the R & P and MG programs are in compliance with its guidelines and procedures.

• Build networks/maintain relationships with local organizations, resettlement agencies and churches involved with provision of service for refugees and immigrants.

• Work closely with staff to promote a high level of professionalism; provision of client-oriented service; good stewardship and teamwork.

• Ensure the timely submission of program related R&P and MG Reports to CWS/IRP Headquarters and to the CWS Accounting Office.

• Represents CWS/IRP South Florida Offices at national and local meetings as appropriate.

• Perform other related duties as requested. 

Qualifications

Education

Bachelor’s degree or equivalent experience in lieu of degree.

 

Experience

Minimum of 5 year's previous experience in job development and case management in a human services organization, preferably working with immigrant and refugee populations. Familiarity with US immigration issues and terminology, Familiarity with USCIS documentation as it related to refugees, Cuban/Haitian Entrants and Asylees etc.

 

Other Skills

Strong computer skills. Able to give close attention to detail. Ability to work with and maintain the integrity of confidential client and financial information. Strong interpersonal, supervisory, and customer service skills required. Bilingual in English/Spanish. 

Benefits

CWS offers a competitive benefits package that includes:    
- 403 (b) Retirement Plan                                               
- Medical, Dental and Vision Insurance                                                  
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)  
- 14 Official Holidays  
- 12 Sick Days Off (Accrued monthly)                                      
- Life Insurance and AD&D                                             
- Long Term and Short-Term Disability                                                  
- Employee Assistance Program (EAP)                                                 
- Health Savings Account                                               
- Flexible Spending Accounts        

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