Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability, or veteran status in employment or in the provision of services.

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. 

The Program Officer, Grants and Reporting Compliance is responsible for supporting the delivery of high-quality resettlement and integration services for refugee populations, primarily served through the Matching Grant (MG), Preferred Communities (PC) Programs and other Resettlement and Integration program as needed, across the CWS affiliate network. This position has responsibilities supporting the monitoring and grant and reporting compliance of the Preferred Communities, Matching Grant and other Resettlement and Integration programs as needed. The position also has responsibilities related to data analysis, training, technical assistance, monitoring and proposal and report writing. An important prerequisite for this position is the ability to work collaboratively as part of a team in a collegial manner and to work independently to complete assignments.

• Maintain up-to-date self-education about resettlement and integration programs, and develop specific expertise in CWS National Programs. Ensure other unit colleagues are informed as appropriate.
• Maintain day-to-day contact and provide technical assistance to affiliates on aspects of grant and program compliance in CWS National programs (and other programs as needed).
• Support the Associate Director, Grants and Reporting Compliance with contracts process for new and existing partners as needed
• Support program leads with tracking and monitoring program deliverables
• Support the Department to ensure M&E processes are in line with grant requirements in consultation with program leads
• In consultation with supervisor, support coordination of proposal and report writing processes, to ensure timely completion
• In coordination with program leads, support grant reporting, site budgeting and evaluation of programmatic changes and impacts to the grant as well as development of yearly grant or other proposals.
• Assist as needed with drafting CWS policies, standard operating procedures and training materials to ensure high quality service provision by CWS affiliates.
• Support the development of systems and tools to improve upon existing mechanisms tracking grant and program reporting compliance and targets.
• Utilize existing indicators to measure achievement and evaluate outcomes; through regular review of qualitative and quantitative data, identify program trends, promising practices and areas for improvement and make recommendations for program development and enhancement.
• In collaboration with colleagues, develop and provide needs-based technical assistance and training; this may be provided through, e-learning modules, webinars, in-person trainings, communities of practice and one-on-one phone calls.
• Liaise with other unit colleagues for the purpose of sharing relevant information regarding resettlement and integration program sites,.
• Support program monitors to assess compliance and support successful implementation of programs serving program participants.
• As requested, represent CWS at internal and external conferences, meetings, committees and working groups with CWS colleagues, national Resettlement Agencies, federal partners and other stakeholders.
• Perform other related duties and projects as requested.

Experience:

 

• 4-5 years experience in a local resettlement affiliate, a national office of a resettlement agency, or community based organization necessary; local resettlement affiliate experience strongly preferred;
• Experience with federal grants strongly preferred
• Strong understanding of grant reporting and compliance requirements
• Knowledge/experience with monitoring and evaluation techniques required;
• Must be able to travel to affiliate sites and be able to troubleshoot;
• Excellent project and data management skills;
• Excellent organizational and time management skills and ability to manage a large and diverse workload under pressure and with competing priorities;
• Ability to maintain a high performance standard with attention to detail;
• Experience in general office work, processing information and materials and maintaining records and files

 

Skills:

 

• Strong interpersonal and diplomacy skills; ability to work collaboratively and effectively with partners and teams;
• Ability to conduct oneself in a professional and courteous manner at all times to represent the professional and institutional interests of CWS;
• Knowledge and experience in working with Microsoft Word, Excel, Power Point and database software is essential;
• Strong writing skills;
• Ability to work in a multi-cultural environment required;

 

Education and Certifications:

 

• Bachelor’s degree or equivalent education and work experience required

Work Location:

 

This position is a remote role with in-person responsibilities related to monitoring and other site visits. Remote employees must be able to fulfil the following conditions:

 

• Ability to maintain secure and appropriate personal work environment for day-to-day work
• Access to strong and reliable internet access
• Ability to adhere to CWS data security policies and protect sensitive and personally identifiable information
• Regular work hours must span core business hours 10AM-4PM Eastern time
• Close proximity to U.S. airport and ability to travel to attend CWS and external meetings, conferences and other in-person engagements.
• Must use CWS provided equipment such as laptop and cell phone

 

CWS offers a competitive benefits package that includes:    
- 403 (b) Retirement Plan                                               
- Medical, Dental and Vision Insurance                                                  
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)  
- 14 Official Holidays  
- 12 Sick Days Off (Accrued monthly)                                      
- Life Insurance and AD&D                                             
- Long Term and Short-Term Disability                                                  
- Employee Assistance Program (EAP)                                                 
- Health Savings Account                                               
- Flexible Spending Accounts    
 
 
#LI-Remote