Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. 

The Senior Administrative Assistant provides reception and administrative support to the NYC Headquarters office for Church World Service on a hybrid schedule. This person also provides high-level support to the Executive Leadership Team (ELT), individual members of ELT, and the Senior Director, Operations on behalf of the whole Operations team. S/he coordinates and supports the work of the ELT and HQ Operations team in coordination with other HQ departments, local and regional offices through project management, administration, and communications.

CWS seeks a motivated, detail-oriented person with strong organization skills and a team player. This position accomplishes this through a respectful, constructive, and energetic style that complements the other members of the team and is guided by the strategic and operational objectives of CWS.

• Serve as receptionist for the NYC HQ office 2-3 days per week including greeting visitors, managing mail and phone calls, and meeting A/V support.
• Provide administrative support and project management in support of key initiatives of the Operations team and the Executive Leadership Team including calendar management, email correspondence, digital filing, and document formatting.
• Manage special projects through communications, administration, and digital information management.
• Format organizational policies and procedures according to the standardized template within Microsoft Word and according to style guide; and other formal documents as needed.
• Administer and maintain departmental SharePoint site, including a centralized document storage system.
• Provide administrative support, such as logistics, for meetings, events, and travel as needed for CWS leadership and Board meetings as needed.
• Maintain shared calendars, respond to shared inbox inquiries, and organize team and cross-departmental trainings and meetings.
• Assist with processing invoices and expense reports.
• Create a system for tracking and collecting departmental metrics and reporting.
• Create PowerPoint presentations in support of Operations leadership and Executive Leadership team.
• Other duties as assigned.

Skills and experience:

• Minimum of 3 years of work experience in administration, operations, or project management.
• Strong independent thinking skills with ability to work independently and follow through on assignments with minimum supervision.
• Organized with demonstrated experience working on multiple projects simultaneously.
• Strong interpersonal skills with the ability to build relationship within the organization and externally .
• Strong formatting skills in Microsoft Word and generally ‘tech savvy’. 
• Excellent administrative, and customer service skills.
• Ability to act with discretion and maintain confidentiality.
• Excellent written and oral communication skills, including the ability to draft correspondence and other communication with minimum direction. 
• Professional maturity and strong decision-making skills. 
• Forward looking thinker, who actively seeks opportunities and proposes solutions. 
• Proficiency and experience administering Microsoft SharePoint sites. 
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint). 
• Ability to speak Spanish is preferred.

 

Education:

Bachelor’s degree or equivalent work experience in lieu of degree.

The job will require reference checks, standard criminal background checks, and motor vehicle background checks.  

CWS offers a competitive benefits package that includes:    
- 403 (b) Retirement Plan                                               
- Medical, Dental and Vision Insurance                                                  
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)  
- 14 Official Holidays  
- 12 Sick Days Off (Accrued monthly)                                      
- Life Insurance and AD&D                                             
- Long Term and Short-Term Disability                                                  
- Employee Assistance Program (EAP)                                                 
- Health Savings Account                                               
- Flexible Spending Accounts