Position Title:	Navigator – Economic Stability - Fort Collins, CO
Reports To:	Office Director
Location:	Fort Collins, CO
Work Arrangement:	Hybrid
Salary Grade:	Level 5
Compensation:	$45,200-$56,500

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. 

The CWS Fort Collins Navigator – Economic Stability, will be part of a team whose purpose is to welcome refugees, humanitarian parolees, special immigrant visa holders, and other Office of Refugee Resettlement (ORR) eligible newcomers to Colorado with supportive and bundled services that lead to early self-sufficiency and employment, social adjustment, educational and economic empowerment, and healthy living; to engage with refugee families to help them move from arrival to initial stabilization and self-sufficiency in an array of domains; and, to assist refugee families in attaining success in the first steps toward integration and set them up for success over the long-term.

 

The primary purpose of the Economic Stability Navigator is to assist eligible participants, with a focus on administering Refugee Cash Assistance (RCA). RCA is financial assistance, funded through ORR’s Cash and Medical Assistance (CMA) grant, provided to eligible clients. The objective of RCA is to provide adequate financial assistance for up to twelve months after the clients’ date of eligibility for ORR benefits and services to support their path towards economic self-sufficiency through employment. Economic self-sufficiency means earning a total family income at a level that enables a family unit to support itself without receiving a cash assistance grant.

 

This is a hybrid position, based out of the CWS Fort Collins office with a minimum of 2 days in-office. The Navigator will work directly with incoming families, with the support of an interpreter as needed and will be required to complete a background check, confidentiality agreement, and training modules, treating all individuals with compassion, understanding, and respect. 

• Conduct trauma-informed intake and screening.
• Provide comprehensive family assessment (FSSP) using standardized instruments; Meeting with clients to gather information, fill out questionnaires, and assess their distinct needs for support services. 
• Check eligibility for refugee cash assistance, employment incentives, and other income supports and provide them in a timely manner
• Provide supportive services to assist refugees in applying for and maintaining benefits for which they are eligible.
• Regularly connect with local service providers, community-based organizations, and other agencies throughout the State of Colorado to ensure that eligible clients are provided the basic tools necessary to meet their established short-term goals and objectives for their resettlement in the U.S.  
• Assess and monitor employment progress at regular intervals to ensure progress on goals is made, designated resources are maximized and modify initial resettlement plans and other case file documents as required. 
• Provide RCA related services for individuals receiving benefits; RCA services include:
• Determining eligibility and payment amounts based on family size and composition.
• Monthly redetermination and compliance with the Family Self-Sufficiency Plan.
• Monthly income redetermination
• Maintain accuracy in client case files and case logs; update supervisor on case status; ensure compliance with case file management and reporting requirements, including timely data entry in databases. 
• Perform other duties as requested to support team needs and enhance program effectiveness. 

Education: 

• BA or Equivalent Work Experience  

Experience: 

• Minimum of 3 years of relevant experience including working in case management with refugees.

Other Skills: 

• The successful candidate must be highly detail-oriented and possess superior organizational and task management abilities. Respect for client confidentiality.  Strong computer literacy with knowledge of word processing and database applications, and ability to use standard office equipment in performing varied activities.  Superior written and verbal communication skills. 
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.
• Bilingual skills in English and a current refugee caseload language is preferred but not required (Spanish; Haitian-Creole; Ukrainian; Pashto; Dari; Tigrinya; Oromo; Arabic; Amharic; Kachin; Burmese)

Background Check requirements:   

• Standard Criminal Background Check  

• Driver's License Background Check  

• Other Checks as needed. 

• The job will require reference checks, standard criminal background checks, and motor vehicle background checks.  

CWS offers a competitive benefits package that includes:    
- 403 (b) Retirement Plan                                               
- Medical, Dental and Vision Insurance                                                  
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)  
- 14 Official Holidays  
- 12 Sick Days Off (Accrued monthly)                                      
- Life Insurance and AD&D                                             
- Long Term and Short-Term Disability                                                  
- Employee Assistance Program (EAP)                                                 
- Health Savings Account                                               
- Flexible Spending Accounts